RESIDENT SATISFACTION SURVEY

The most important person in our business is you, our resident. Your feedback ensures that we continue to provide you with excellent service, prompt attention and that your home is up to the standard that you expect and deserve.

We value your opinion and look forward to hearing from you!

1. How would you rate the following?
   
   
   1. Manager
      Not satisfied at all
      Satisfactory, but could use improvement
      Meets my expectations, good
      Exceeds expectations, excellent
   2. Leasing staff
      Not satisfied at all
      Satisfactory, but could use improvement
      Meets my expectations, good
      Exceeds expectations, excellent
   3. Maintenance
      Not satisfied at all
      Satisfactory, but could use improvement
      Meets my expectations, good
      Exceeds expectations, excellent
   4. Grounds
      Not satisfied at all
      Satisfactory, but could use improvement
      Meets my expectations, good
      Exceeds expectations, excellent
   
   
   Comments:
2. How would you rate the physical appearance of your community?
   Not satisfied at all
   Satisfactory, but could use improvement
   Meets my expectations, good
   Exceeds expectations, excellent
   
   
   Comments:
3. How would you rate how promptly our staff follows-up on issues that are brought to their attention?
   Not satisfied at all
   Satisfactory, but could use improvement
   Meets my expectations, good
   Exceeds expectations, excellent
   
   
   Comments:
4. How would you rate your overall experience living at this property?
   Not satisfied at all
   Satisfactory, but could use improvement
   Meets my expectations, good
   Exceeds expectations, excellent
   
   
   Comments:
5. Have you recommended other people to our community?
   Yes No
   If so, how many?
   
   
   Comments:

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Thank you for assisting us with this information so that we can service the needs of the most important people in our business, our residents!